Privacy Policy

EasyWash is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application (the “App”) or our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App or use our services.

Collection of Information

We may collect personal information that you voluntarily provide to us when you use our App or services. The information we collect may include:

• Personal Information: such as your name, mobile phone number, email address (if provided), and address for laundry pickup and delivery.
• Transaction Information: details about your laundry orders, payment information, and other information related to transactions conducted through the App.
• Communications: records of your correspondence with us, including customer support inquiries.

Use of Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services, process your orders, and deliver laundry services.
• To communicate with you, including sending transactional messages such as order confirmations, updates, and customer support responses.
• To personalize your experience and improve our services.
• To analyze usage of the App, troubleshoot technical issues, and prevent fraud.

Disclosure of Information

We may disclose your information to third parties in certain circumstances, including:

• Service Providers: to facilitate our services, such as payment processors, delivery partners, and customer support providers.
• Legal Compliance: to comply with applicable laws, regulations, or legal processes, or respond to lawful requests from public authorities.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

• You can access and update certain personal information through the App.
• You may choose not to provide certain information, although this may limit your ability to use certain features of the App.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about these Terms, please contact us through the App or at queries@theEasyWash.com